How do you grow sustainably while preserving an insurgent mindset? How do you boost efficiency while remaining flexible? How do you launch and scale innovation while continuing to execute tried and tested processes? We help you balance all these considerations showing you how to continuously add quality of service and more by ensuring that you attract and retain great talent and effectively manage organizational change.

We help companies achieve sustainable organic growth by putting their customers at the center of their company’s strategy. Our approach tests every element of their customers’ experience, delivering optimal interactions at every touchpoint.

We don’t just help organizations develop a rock-solid strategy; our team will help them execute on every ambition, providing the tools, diagnostics and benchmarks necessary to transform how they serve their customers and earn their lasting loyalty.

As a foundational step, it is very important for organizations planning to go into Digital Transformation to have a full view or blueprint formalized for the majority of their activities. This approach helps with the start of breaking the culture of manual execution of activities exposing gaps in existing processes creating opportunity of potential Fraud and Revenue Leakages within your Company. It will also identify areas where policies are required and repetitive activities can be automated freeing time for more complex activities. As a company that comes to meet your needs, we will work with you in formalizing your processes and show you areas of potential improvement.

Based on the insight provided from the Business Process Re-engineering stage we will work with you on how to secure your organization from Fraud and the new potential risks of Cyber threats. As the appetite of financial inclusion takes an exponential trend and many predictions of projected growth in Africa economy attracts increasing potential of Fraud and Cyber attacks. As a way to be proactive in minimizing the risk of Fraud and Cyber attacks in your environment with some higher than others but all needing the appropriate attention to understand the extent of risk controls required. BAN Consulting will work with clients to create a fraud program that aggregates all their fraud risks and controls in one centralized location. Management and staff will be trained on fraud prevention and recovery procedures, handling daily fraud events, escalations and incident response, reporting and governance over the fraud and cyber program.

Identifying and managing risk—financial, nonfinancial, strategic, or operational risk—requires more than just selecting the right tools. At BAN Consulting, we view risk management as an organizational mindset and engine that helps companies confront uncertainty, increase transparency, and embed adaptability and resilience in their teams, processes, and systems.

Fulfilling compliance and anti-corruption requirements requires a complex mechanism that includes policies, processes and procedures, training, whistleblowing channels, internal audit, escalation, response and disclosure. BAN Consulting will work with clients to identify, assess and remediate their internal control weaknesses and provide technical advisory accounting services. The company will help clients evaluate their compliance functions, prevent compliance breaches, and respond quickly and effectively should a breach occur.